Bandwidth is committed to excellence and providing a world class customer experience. Customers have access to a professional, experienced, and dedicated Customer Experience team. Bandwidth provides our customers with time-sensitive problem resolution and support for issues that could potentially impact real-time call capabilities.
Emergency Service Outage
Please contact our 24/7 NOC Technical Support Team. Email is the preferred way to open a ticket during an outage. (A support ticket will automatically be opened)
email - Outages
SIP Trunking Outages – (855) 343-4567
All Other Outages – (855) 864-7776
We’re standing by and would love to chat. Just use the form below to send us an email, or give us a ring and the Bandwidth team will spring into action.
email - Sales
SIP Trunking – (800) 808-5150
All Other Sales Inquiries – (855) 864-7776 option 4